CHARLOTTE, N.C. — Dominion Energy is issuing a warning to its customers about a scam impacting personal information.
Officials said callers are asking Dominion Energy customers for their personal information and money.
Dominion Energy is warning customers of the telltale signs to help them avoid being scammed:
- Dominion Energy does not call and threaten service disconnection if a customer does not make a payment immediately.
- Dominion Energy never demands payment with a credit or debit card by phone, or asks a customer to wire a transfer, send money orders or buy a gift card to pay a utility bill.
- Not all scammers are aggressive and threatening. Some scammers try to earn a customer's trust by being personable and sympathetic.
To protect yourself, officials recommend hanging up on the callers.
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