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How to spot fake resell concert tickets

Don't get scammed buying tickets to the next big concert coming to Charlotte! These tips will help ensure you're buying authentic tickets to your favorite shows.

CHARLOTTE, N.C. — The COVID-19 pandemic put just about everything on hold, including concerts and major sporting events. Now it seems we're making up for lost time with several major artists coming to Charlotte in the near future. 

Garth Brooks, James Taylor, Tim McGraw and the Backstreet Boys are just a few of the big names that will perform in Charlotte this year. If you want to get in on the fun, you'll either have to be lucky enough to score tickets when they're first released or you'll have to purchase your preferred seats online with a ticket reseller. 

Here are three questions to ask before you buy tickets from an online reseller according to the Better Business Bureau

1. What’s the refund policy?

Perhaps the most important question to ask is what happens if you can't go. You need an official guarantee that you'll be able to get your money back if the tickets turn out to be fake. 

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2. Is this strictly a reseller of tickets or are they also a vender of first-issue tickets?

Buying from a vendor that also sells primary, first-issue tickets adds a layer of protection. The BBB says vendors like Ticketmaster and Live Nation will actually create a new ticket specific to you when you purchase from their online reselling platforms. That way you don't have to stress that someone else bought the same seats. 

WCNC Charlotte is always asking "where's the money?" If you need help, reach out to WCNC Charlotte by emailing money@wcnc.com.

3. Can I pay with a credit card?

Using a credit card allows you to take action if the tickets you purchase aren’t as promised. If credit cards aren't an accepted form of payment, save yourself the trouble and find a new vendor. 

Contact Carolyn Bruck at cbruck@wcnc.com and follow her on FacebookTwitter and Instagram.

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