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Self-checkout kiosks could be making Americans more lonely, experts say

People are losing out on maintaining a human connection, and the trend has no sign of slowing down.

CHARLOTTE, N.C. — While scanning your own groceries has become the norm, it could be making Americans more lonely.

Let's connect the dots.

Self-checkouts account for nearly 40% of US grocery chains. Four in five Americans report they rather use a self-servicing kiosk than deal with a human cashier.

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People are losing out on maintaining a human connection, and the trend has no sign of slowing down. 

The US Bureau of Labor Statistics predicts the number of cashiers nationwide is going to shrink from 2021 to 2031, and that means about 355,000 jobs will be gone in less than ten years.

As the world becomes more reliant on technology, experts say the little interaction at the checkout could make a difference.

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