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South End water service restored

Residents near Dunavant and Hawkins Streets in Charlotte's South End neighborhood were experiencing low-to-no water pressure starting Wednesday night.

CHARLOTTE, N.C. — A water outage for residents living in a part of Charlotte's South End neighborhood has been restored, according to Charlotte Water. 

Residents near Dunavant and Hawkins streets, which is a neighborhood on the west side of the Charlotte Rail Trail across from the Publix, began experiencing little to no water pressure Wednesday night.

The water outage continued overnight with Charlotte Water distributing bottled water to residents Thursday. Shortly after 9 p.m. Thursday, Charlotte Water confirmed in a tweet that water service was restored.

Charlotte Water encouraged customers to run cold water first, saying to run water for an additional 10 minutes if water is cloudy.

Some residents of the area were without water for just under 24 hours.  

At 10:40 a.m. Thursday, Charlotte Water tweeted they are continuing to distribute bottled water for drinking and flushing toilets. However, by 11 a.m., residents and a WCNC Charlotte news crew were having difficulty locating the water distribution at the advertised location. Around 12:30 p.m., a truck carrying additional bottles of water returned to the neighborhood. WCNC Charlotte reporter Jane Monreal watched them distribute water while supplies last.

Credit: WCNC

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The extent of the water outage appears to impact the immediate apartment buildings, including the Spectrum complex. A Spectrum resident told WCNC Charlotte apartment officials emailed renters saying that water bottles were also being distributed in the leasing office but only while supplies lasted. 

"But it's first come first serve for hundreds of residents and their pets and we still won't be able to shower," the resident, who did not wish to provide their name, explained.

In their tweets, Charlotte Water said the "damaged pipe was caused by a contractor." 

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