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Scammers targeting Hulu customers with latest phishing email scheme, BBB says

There's a scam targeting Hulu accounts. Here's how you can avoid falling victim to the scheme.

CHARLOTTE, N.C. — Scammers are working nonstop to trick people into giving up their personal information. Now, experts are warning people about a new scam targeting Hulu customers. 

These tips can help you avoid becoming a victim of this scam. 

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OUR SOURCES

WHAT WE FOUND

The scam goes like this. You get an email, supposedly from Hulu, saying your membership has expired but you can extend your membership for free, all you have to do is enter your personal information.

The real Hulu says not so fast.

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On their website, Hulu says they will never reach out to you via social media, email, text or phone asking for payment or your private account information such as password or billing details.

But how can you spot a scam? O’Rork said to take a second to inspect an email before you do anything.

"Really pay attention to that sender, and that sender's email address," O'Rork said. "Oftentimes it won't be just@hulu.com, it will be some string of letters and numbers."

And if an email contains any links? O’Rork said you need to play offense.

"Hover over any kind of link that an email will contain so you can see where that link is actually going to take you," she said. 

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Keep in mind that scammers will dangle “free stuff” in front of your face, hoping you’ll bite. 

"If you get an email that kind of seems almost too good to be too good to be true, you know your subscription with them isn't up and they're sending you something for free," she said. 

But what if you clicked on the link already? Hulu says to update your password immediately and log out of all devices. O’Rork said you should also check your credit card report and bank information.

"If there's been any fraud on your accounts, we would definitely recommend checking out all of those things," she said. 

WCNC Charlotte's Verify series is all about trying to make a difference in the Carolinas by making sure the community has the correct information. WCNC Charlotte outlines concisely what we know and what we don't know. Sometimes the answer can be surprising. Watch previous stories where we verify social media claims in the YouTube playlist below and subscribe to get updated when new videos are uploaded.  

VERIFY is dedicated to helping the public distinguish between true and false information. The VERIFY team, with help from questions submitted by the audience, tracks the spread of stories or claims that need clarification or correction. Have something you want VERIFIED? Text us at 704-329-3600 or visit VERIFY.

   

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