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Remote cashiers could be the next trend in fast food, but there are some ethical concerns

Outsourcing cashier jobs can cut labor costs, but there are concerns that it could eventually lead to human replacement by artificial intelligence.

CHARLOTTE, N.C. — A viral post on X, the website formerly known as Twitter, showed a cashier working remotely at a restaurant. The post sparked a larger conversation about remote hiring practices and what kinds of jobs can be done effectively from home

It's important to note that remote cashiers aren't being widely used, at least not yet. The example in the post was from a chicken joint in New York City. 

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Writers at Morning Brew, a business news website, outlined a few key takeaways from the post and how things could move forward. 

First, the article says this may be the future of fast food. Using remote cashiers could save chains money, but the method can be off-putting for customers and employees alike. 

For example, there are some third-party companies that can provide fast food workers from around the globe to cut labor costs. This would allow those companies to pay workers less. 

Writers at Yahoo! Finance took it even further, speculating that AI programs like ChatGPT could streamline their process further within the decade, meaning fast food chains won't need human workers at all. 

Contact Kia Murray at kmurray@wcnc.com and follow her on Facebook, X and Instagram.


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