CHARLOTTE, N.C. — Charlotte Area Transit System (CATS) is looking for feedback on its light rail and fixed bus route services. Online survey forms remain open through Sunday, April 20.
CATS is seeking feedback on both the LYNX Blue Line light rail and CATS' fixed route bus service. They're interested in hearing from all riders regardless of how frequently they use the service.
They estimate the survey takes no longer than 5 minutes.
To incentive feedback, CATS will select five individuals who complete the survey to be awarded weekly transit passes. Winners are expected to be notified by June 5.
The survey is available in both English and Spanish:
LYNX Blue Line Light Rail Survey:
English: https://www.surveymonkey.co.uk/r/CATS-GOAL
Spanish: https://www.surveymonkey.co.uk/r/CATS-GOAL-Esp
Fixed Bus Route Survey:
English: https://www.surveymonkey.co.uk/r/CATS-ABBG
Spanish: https://www.surveymonkey.co.uk/r/CATS-ABBG-Esp
Amid calls for an independent investigation into safety concerns within CATS, transit advocates say the city's $13-billion transit plan must move forward.
"We have to do both," Mecklenburg County Commissioner Leigh Altman, who also sits on the Metropolitan Transit Commission, said on WCNC's Flashpoint program.
Last week, the interim CATS C.E.O. outlined three derailments in the last year that were previously not disclosed to local leaders. Additionally, at Wednesday night's meeting, MTC members learned that CATS bridge inspections didn't happen in 2021, meaning inspections are two years past due. The last time they were inspected was in 2019.
The city's $13.5 billion transportation plan relies on a one-cent sales tax referendum, which first requires approval of the republican-led General Assembly in Raleigh. State lawmakers have expressed skepticism over the plan. It includes 110 miles of rapid transit corridors like the light rail, 140 miles of bussing, 115 miles of a greenway system, 75 miles of a bicycle network, and more.